Terms of Service

Zipod Wells helps businesses find potential business buyers and contact them. It reads your website and profile, finds matching businesses from public sources, uses AI to write emails, WhatsApp messages and call scripts, sends the messages you approve from your own accounts, schedules follow-ups and tracks replies.

Nothing is sent without your approval. You review every first message before it is sent, and approving a first message also approves its follow-ups, which stop automatically when the buyer replies.

• You must be at least 18 and use Zipod Wells for business purposes.
• Give accurate information and keep your password secure. You are responsible for activity in your account.
• Tell us straight away at support@zipodwells.com if you think your account has been used without permission.

• New accounts get a 7-day free trial with a limited number of buyers. No card is required.
• Active trial users may automatically receive one 7-day extension so buyers have time to reply.
• When the trial ends, your data stays available, and replies are still tracked, but you need a paid plan to see who replied, reply to buyers or continue outreach.
• One free trial per business. We may end trials that are misused.

• Paid plans are billed monthly or yearly in advance, at the US dollar prices shown on our pricing page.
• If you pay in another currency, such as Naira, you are charged the equivalent at the exchange rate on the day of payment. Your bank may add its own fees.
• Payments are processed by Paystack. Subscriptions renew automatically until you cancel.
• You can cancel at any time in Plan & Billing. You keep access until the end of the period you have paid for.
• Each plan includes a number of buyers per month. Unused buyers roll over only where your plan says so. Extra buyer packs are one-off purchases.
• Except where the law requires otherwise, payments are non-refundable. [Edit this line if you offer refunds.]
• We may change prices with at least 30 days' notice. Changes apply from your next billing period.

You are the sender of every message sent through Zipod Wells, and you are responsible for it. You agree to:

• review each message before approving it, and make sure it is accurate and not misleading;
• comply with all laws that apply to your outreach, including anti-spam, marketing and data protection laws, such as the Nigeria Data Protection Act 2023, the EU/UK GDPR and PECR, the US CAN-SPAM Act and the TCPA, and Canada's CASL;
• contact only businesses, and only where you have a lawful basis, for example a legitimate business interest in offering relevant products;
• honour opt-outs straight away. Zipod Wells adds an unsubscribe link to emails and blocks contacts who opt out, and you must not get around this;
• send WhatsApp messages through the API only to people who have agreed to receive them, and follow WhatsApp's Business and Commerce policies;
• follow the rules of the email and messaging providers you connect, including their sending limits.

You must not use Zipod Wells to:

• send spam, bulk unsolicited messages to individuals, or messages to people who have opted out;
• promote illegal, harmful, deceptive or fraudulent products or offers, or impersonate anyone;
• harass anyone, or collect personal data for purposes unrelated to genuine business outreach;
• resell or publish buyer data obtained through Zipod Wells, or build a competing database from it;
• scrape, reverse engineer or overload the service, get around its limits, or access it other than through our interface;
• break the terms of Google, Microsoft, Meta or other services connected to Zipod Wells.

We may suspend or close accounts that break these rules, and we may stop or delay messages that appear to break them.

Zipod Wells works with services run by others, including Google, Microsoft, Meta (WhatsApp), Anthropic and Paystack. Your use of them is also governed by their own terms. We are not responsible for them, and features that depend on them may change or stop if they change their services. You can disconnect any connected account at any time.

• Buyer information comes from public sources and may be incomplete, out of date or wrong. We do not guarantee it, or that any buyer will reply or buy.
• Messages, scripts, scores and suggestions are produced by AI and can contain mistakes. Check them before approving.
• You may use the content Zipod Wells creates for you for your own business outreach.

You own the content and business information you put into Zipod Wells. You give us permission to use it only to provide and improve the service for you, as described in our Privacy Policy. You can delete your account and data at any time in Settings.

Zipod Wells, its software, design and brand belong to us and our licensors. These terms give you a limited, non-transferable right to use the service while your account is active. We may improve, change or stop features, and will give reasonable notice of significant changes that affect paid plans.

• You can stop using Zipod Wells and delete your account at any time.
• We may suspend or end your access if you break these terms, do not pay, or create a legal or security risk. Where reasonable, we will tell you first.
• Sections 5, 8 and 12 to 15 continue after your account ends.

Zipod Wells is provided “as is” and “as available”. To the extent the law allows, we make no promises about results, sales, uninterrupted availability or the accuracy of buyer data and AI-generated content.

To the extent the law allows, we are not liable for indirect or consequential losses, or for lost profits, revenue, data or business opportunities. Our total liability for any claim relating to Zipod Wells is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

You agree to cover our reasonable losses and costs from claims by others arising from messages you approved, your breach of these terms, or your breach of the law.

These terms are governed by the laws of the Federal Republic of Nigeria. We will first try to resolve any dispute informally through support@zipodwells.com. If that fails, disputes will be settled by the courts of Nigeria, unless the law of your country gives you the right to bring a claim where you live.

We may update these terms. We will tell you about significant changes by email or in the app at least 14 days before they take effect. If you keep using Zipod Wells after that, the new terms apply.

Zipod Wells LTD
Plt 190 Oladunni Ayandipo Close, Katampe, Kubwa, FCT Abuja
support@zipodwells.com